Section 1 : Conquering the conversational basics

Booting up : Why mastering conversational skills now will pay off later in life ; Logging on: Opening yourself up to others comes first ; Entering the chatroom : How to approach others and break the ice ; Surfing for more : Simple ways to keep the conversation going ; Digging deeper : Using open-ended questions to improve the quality of the conversation ; Crashing : Eight ways to kill a conversation ; Logging off : Tactful ways to end a conversation ; Sending instant messages : How your body language silently communicates with others ; Uploading honesty : How to impress others and remain true to yourself ; Rebooting your approach with adults : Interacting with authority figures in ways that earn their respect ; Building firewalls: How to say "no" to peer pressure

Section 2 : Dealing with difficult interactions

Deleting bullies from your life : How to quickly rid yourself of troublemakers ; Defriending "frienemies" : Eliminating the trauma of false friendships ; Choosing the right keywords for team play : Cutting off confrontations by choosing your words carefully

Section 3 : Managing the digital world

Mastering two domains : Balancing online tools with your offline life ; Refreshing your approach to face time : Using digital tools to create in-person connections ; Making romantic links : Moving from the digital world to in-person romantic relationships

Section 4 : Putting it all together ; Hitting "send" : Putting your new skills to use out in the community.